Terms of Service
These Terms of Service ("Terms") govern your access to and use of the DQBAOT website, dqbaot.com, and your purchase of products through the website.
DQBAOT is operated by:
Guangzhou Shunling International Trade Co., Ltd.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Eligibility
You must have the legal capacity to enter into a binding agreement under the laws applicable to you in order to make purchases through our website.
By using this website, you represent that the information you provide is accurate and complete.
2. Products
DQBAOT primarily offers mugs, cups, plates, and related tableware products.
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, colors, and other information.
However, colors and appearance may vary depending on your device, screen settings, lighting, manufacturing processes, or other factors.
Certain handmade or artisan-style products may also have natural variations in color, texture, shape, glaze, or finish. Such variations may be part of the character of the product and may not constitute a defect.
3. Product Availability
Product availability may change without notice.
We reserve the right to limit quantities, discontinue products, or refuse an order where reasonably necessary.
4. Prices
Product prices are displayed on the website in the applicable currency shown at the time of purchase.
Prices may change without notice.
If a pricing or product information error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and issue a refund.
5. Orders
When you place an order, you are submitting an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to refuse or cancel an order for reasons including product availability, pricing errors, suspected fraud, payment issues, or other legitimate business reasons.
If an order is canceled after payment has been received, the applicable amount will be refunded.
6. Payments
Payments are processed through available payment methods presented during checkout.
You agree to provide accurate payment and billing information.
We may use third-party payment processors to securely process transactions.
7. Shipping
Shipping is subject to our Shipping Policy.
Estimated delivery times are not guaranteed unless expressly stated otherwise.
Delays may occur because of carriers, customs, weather, holidays, or other circumstances outside our reasonable control.
8. Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy.
Please review that policy before making a purchase.
9. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security or operation
- Access areas or systems without authorization
- Introduce malicious software or harmful code
- Copy or misuse website content without authorization
- Use the website in a way that could harm DQBAOT or other users
10. Intellectual Property
Unless otherwise indicated, content appearing on the DQBAOT website, including text, graphics, logos, images, product descriptions, design elements, and other materials, may be owned by or licensed to DQBAOT or its applicable content providers.
You may not reproduce, distribute, modify, publish, or commercially exploit such content without appropriate authorization.
11. Third-Party Services
Our website may use third-party services, including payment providers, shipping providers, analytics services, hosting services, and other technology providers.
Third-party services may be governed by their own terms and privacy policies.
12. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Guangzhou Shunling International Trade Co., Ltd. shall not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website or purchase of products, except where such limitation is prohibited by law.
Nothing in these Terms is intended to limit mandatory consumer rights provided by applicable law.
14. Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.
15. Governing Law
These Terms shall be interpreted and applied in accordance with applicable laws, subject to any mandatory consumer protection laws or rights that apply to you.
16. Contact Information
These Terms are provided by:
Guangzhou Shunling International Trade Co., Ltd.
Room 227-3, 2nd Floor, No. 59–63 Shatai South Road, Tianhe District, Guangzhou, China
Phone: +86 187 7194 8647
Email: service@dqbaot.com